How can the article help you...?
Taking Into consideration that always at the time of making a complaint there are ways to do it, with amiability and respect and expressing the right things, and there is always a solution to the complaint; it is very important to keep calm and wait till the solution or answer to the complaint.
Which suggestion the article is the...?
The 4 R`S are very important to considerate and keep in mind at the time of making a complaint because there is always a solution or a way to take at the time of having a complaint.
1.The objetive of consumer...
c.Both a and b
2.The main purpose of Paul`s...
a.Inform that the problem could happen to other people...
3.What are the main causes...?
a.product quality and product performance
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