1.They are aat the Music Castle music store

2.They buy music CDs and DVDs

1.They are looking for the lastest album by Big Five.

2.Yes, they did.

3.They are speaking face to face. The woman asks them to go with her to the pop music sections. She says, "Here you are".

C, R, C, L, L , C

1.Good afternoon, welcome to Music Castle

2.May I help you?

3.We are looking for the pop music section

4.That´s over there

Good, Welcome, Hello, May I help, We are looking for, over there

1.c 2.a

3, 6, 1, 2, 8, 7, 4, 5

1.Can I have...

2.That´s 20 dollars, please

3.Enjoy the movie!

4.The 6:15 show, please

5.Here you are

photo 1

1.She´s looking for a sweater

2.Medium

3.No, she doesn´t

4, 1, 3, 2

at a restaurant

Boy: mozzarella sticks, steak fajitas and lemonade

Girl: soup, chicken cesar wrap, water and iced tea, they are having lunnch because the waiter says Good afternoon.

first column: C, C, W

second column: C, C, W

photo 3

1.At the library

2.The girl wants to borrow some books

3.A ID

How can I help you?, What do I need to join?, It is valid if it has your photo. Just a photo ID and a certificate of health. I´ll go to see the doctor then.

1.He needs somewhere to stay the night

2.He is looking for a puppy

Dialogue 1: Good evening, Sir. Can I have your full name, please? Formal

Dialogue 2: Hi. What´s your name? Informal

1.Ask for personal information

2.Greet someone formally

3.Greet someone informally

4.Ask for help

5.Express what you need

6.Show a friendly attitude

4, 8, 1, 2, 3, 5, 9, 7, 6

1.B 2.C 3.A 4.C 5.B 6.B

help, donate, water, inventory, Thanks