2- Match the places in the pictures with the products they sell
Respuesta:
home appliances - 4
stationary - 2
sporting goods - 3
electronics - 1
3- Classify the following
Respuesta:
Sporting goods - 1 and 7
Electronics - 3 and 5
Home appliances - 4 and 8
Stationary - 2 and 6
5- Listen again and answer the questions
Respuesta:
Dialog 1
What did the man buy? An electronic product.
What´s the problem? He don´t found the product that he want.
What solution does the sales clerk offer? Search the product in other stores.
Is the man satisfied? No
Dialog 2
What is the woman complaining about? She gets angry
What is the problem? He gave a bad notice
Does the man offer a solution? Yes
Is the woman satisfied? No
8- Work in pairs
Respuesta:
SC: I´m afraid that´s not possible
C: Thanks, that´s kind of you
SC: We don´t exchange
C: I demand to speak to the person in charge
Paco tiene toda la ayuda que necesitas