Unit 8 Lesson 3
1- Work in pairs
Respuesta:
I am sorry to say this, but
Thanks for your understanding. This is really unfair!
What should I do?
Could I speak to the manager, please?
I felt frustrated because...
Could you help me with?
1- Work in pairs
Respuesta:
I am sorry to say this, but
Thanks for your understanding. This is really unfair!
What should I do?
Could I speak to the manager, please?
I felt frustrated because...
Could you help me with?
5- Read the dialog
Respuesta:
Offering solutions-----6
Greetings-----1
Asking for a solution-----5
Starting a complaint-----2
Expressing gratitude-----8
Accepting the proposed solution-----7
Making clear what the problem is-----3
Apologizing-----4
Paco tiene toda la ayuda que necesitas