Foto de arriba a la derecha
The customer is angry because her package arrived broken, probably because the delivery man didn´t handle it with care
Foto de abajo a la derecha:
The librarian is reflecting a polite attitude towards the client and she responds in a polite way too.
Foto de abajo a la izquierda:
The customer is happy and the delivery man is also happy doing his job
Foto de arriba a la izquierda
The salesperson has a positive attitude towards the customer and the customer is happy
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